Pay by Phone

​Payments can be made by phone through an automated system provided by PaymentExpress, a private organization, and charges a convenience fee to process all electronic check and credit card payments.  The convenience fees listed below are subject to change; however, you will be notified of the fee amount before approving the payment transaction.  PaymentExpress is not a Sacramento County agency, therefore any transaction disputes or questions must be resolved through PaymentExpress. 

Call Toll Free 1-844-428-5629

  • Enter 1 for English or 2 for Spanish.
  • Enter your account number then # key.
  • If you do not know your account number, contact DRR at (916) 875-7589.
  • Enter 1 for Credit Card or 2 for E-Check.
  • Convenience Fee is $2.50 for Credit Card or $0.95 for E-Check.
  • Enter Credit Card number then # key.
  • Enter 2 digit month then # key.
  • Enter 2 digit year then # key.
  • Enter 3 or 4 digit verification (security) code then # key.
  • Enter 10 digit phone number then # key.
  • Enter the amount of your payment then # key.
  • Payment Express will provide a confirmation number.
  • Press * key at any time to speak to customer service.

Credit and ATM/Debit Cards:            VISA LogoMasterCard LogoAmerican Express LogoDiscover Card Logo

  • You will need credit card information.
  • $2.50 convenience fee is charged at the time payment is processed.
  • PaymentExpress provides a confirmation number once the electronic payment is completed.

For E-Check payments:       Electronic Check icon

  • You will need bank routing and account numbers.
  • A $0.95 convenience fee is charged at the time the payment is processed.
  • PaymentExpress provides a confirmation number once the electronic payment is completed.

**For any questions, contact PaymentExpress Support @ 1-877-818-4323.

NOTE:  Any form of payment paid to DRR and dishonored for any reason will be assessed a $53.00 dishonored payment fee.

Payment Options:

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